Terms of Service
1. Introduction
Welcome to Cook Loras, your premier destination for online shopping. These Terms of Service ("Terms") outline the rules and regulations for your use of our website, services, and the purchase of products. By accessing or using our platform, you signify your acceptance of these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
2. Account Creation and Use
2.1 Account Requirements
To use certain features of our website, such as placing orders and saving preferences, you are required to create an account. You must provide accurate, current, and complete information during the registration process. It is your responsibility to maintain the security of your account credentials, including your username and password. You are liable for all activities that occur under your account.
2.2 Account Prohibitions
You may not:
3. Product and Service Offerings
3.1 Product Availability
Product availability is subject to change. In the event that a product you order is out of stock or unavailable, we reserve the right to cancel your order, issue a full refund, or offer you a substitute product. We will notify you as soon as possible in such situations.
3.2 Service Descriptions
We strive to provide accurate descriptions of our services, including shipping options, delivery times, and any additional features. However, we do not guarantee that service descriptions are error – free or that services will be uninterrupted or error – free.
4. Orders and Transactions
4.1 Order Placement
Placing an order on our website constitutes an offer by you to purchase products. We will confirm the acceptance of your order via email or other means. Our acceptance of your order forms a binding contract between you and us.
4.2 Payment Processing
You agree to pay for all products and services ordered through our website. We accept various payment methods, and by providing payment information, you represent that you have the legal right to use the chosen payment method. All payment transactions are subject to verification and authorization by our payment processors.
4.3 Taxes and Fees
All prices displayed on our website are exclusive of applicable taxes, shipping fees, and other charges. You are responsible for paying all such additional amounts associated with your order.
5. Shipping and Delivery
5.1 Shipping Options
We offer a variety of shipping options with different delivery times and costs. You can select your preferred shipping method during the checkout process. Estimated delivery times are provided as a guide and are not guaranteed.
5.2 Delivery Delays
We are not liable for any delays in delivery caused by factors beyond our control, such as natural disasters, carrier issues, or customs clearance problems. In the event of a significant delay, we will notify you and assist in resolving the issue to the best of our ability.
5.3 Delivery Confirmation
Once your order has been delivered, it is considered complete. You should inspect your order upon receipt and report any damages or discrepancies to us within 30 days.
6. Returns and Refunds
6.1 Return Policy
We have a 30 – day return policy for most products. To be eligible for a return, products must be in their original condition, unused, and with all original packaging and tags attached. You are responsible for return shipping costs, unless the return is due to our error.
6.2 Refund Process
Once we receive and inspect your returned product, we will process your refund within 7 business days. Refunds will be issued to the original payment method used for the purchase.
7. Intellectual Property Rights
7.1 Our Rights
All content on our website, including but not limited to text, images, logos, and product designs, is the intellectual property of Cook Loras or its licensors. You may not reproduce, distribute, modify, or display any of our content without our prior written permission.
7.2 User – Generated Content
When you submit reviews, comments, or other user – generated content on our website, you grant us a worldwide, non – exclusive, royalty – free license to use, display, and promote that content for the purpose of improving our services and promoting our products.
8. Limitation of Liability
In no event shall Cook Loras, its affiliates, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of our website, products, or services. Our total liability to you for any claim shall not exceed the amount paid by you for the specific product or service giving rise to the claim.
9. Termination and Suspension
9.1 Our Right to Terminate
We may terminate or suspend your access to our website, services, or account at any time, without prior notice, if you violate these Terms or engage in any illegal or unethical behavior.
9.2 Effects of Termination
Upon termination or suspension, your right to use our services immediately ceases. We may also delete all of your account information and content associated with your account.
10. Amendments to the Terms
We reserve the right to update or modify these Terms at any time. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of our services after the changes become effective constitutes your acceptance of the revised Terms.
11. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at [email protected].